Terms and Conditions
For our letter lights we include free delivery and set up to all Essex addresses. Other addresses may incur a fuel surcharge. A £200 deposit is payable before delivery. For other items delivery maybe possible - please contact us.
Our other hire items have a £100 cash security deposit payable on collection of the hire item which is returned to you when the item is returned to us in the same condition. £10 is charged for lost postbox keys.
In the event of late return of an item, any hire fees which need to be reimbursed to other customers due to unavailability of the item will be deducted from the deposit, in cases where an appropriate substitute item cannot be sourced.
In the event of any items requiring repair as a result of the Hiree’s negligence, misuse or abuse, then the Hiree shall bear the cost of any such repair. In the event that the items are damaged beyond economical repair or are lost, the Hiree shall bear the full cost of replacement.
Hiree is responsible for the items until their collection from the venue. In the event of a collection the following day the Hiree is responsible for the items until the close of the Venue. We recommend that lights are placed in an unused area or against a wall. All of our items including the lights are for indoor use only.
KMS Hire will use best endeavours to set up the items as requested by the Hiree but reserves the right to change the set up of the items if required to do so by the Venue or in the interests of health and safety. We request that the items are not moved after set up. KMS Hire reserves the right to check on the items during the hire period.
KMS Hire will ensure that the items are set up safely and securely at the Venue. KMS Hire will not be liable should an injury or expense occur as a result of the use of our products. Our service is provided in good faith that our products will only be used as intended.
In the event of a cancellation more than 8 weeks before the Hire Date any monies paid shall be refunded minus the deposit. In the event of a cancellation less than 8 weeks prior to the Hire Date no refund will be made and the Hiree will be liable for the full Hire Fee.
Collections and returns are by appointment.